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ESTA OFERTA JÀ NÃO ESTÁ ACTIVA

 Luxury Insurance Officer - German Speaker

Empresa: Elevus
Tipo: Tempo Inteiro
Data: 25-5-2019
Zona mais emprego Lisboa
Categoria mais emprego Secretariado / Administração
Referencia # 5796761

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About the company

Our client is an international specialist insurer and reinsurer that provides market leading products and excellent service to individuals and businesses with unusual and often complicated insurance needs. The company offers a range of specialist insurance for professionals and business customers, as well as high net worth individuals.

The Role

The Luxury Insurance Officer is responsible for the handling of tasks related to the preparation and subsequent administration of insurance policies. Main objective of role is to provide high quality administrative support to underwriters, brokers and end clients. For certain business lines/products the Policy Administrator has an Administrative Decision Making Authority based on pre-established criteria defined on an Authority Letter which can have different limits according to experience and seniority.

Key Responsibilities

- Office based administration work to ensure high quality and efficient processing of administration requests
- First point of contact for brokers and clients to provide superb customer experience by answering all internal and external questions;
- Accurate, timely and efficient data entry of insurance risks;
- Ensuring constant superb quality output by performing regular Quality Audits;
- Testing and supporting UAT as well and new administrative tools, processes and documentation;
- Liaising with internal and external parties to respond to and resolve queries within processing deadlines;
- Preparing management information reports as requested using various reporting tolls and methods.
- Participating and providing support to process improvement projects.
- Participating and support the implementation in continuous improvement or change project work.
- Contributing to technical support and procedural best practice and support.
- Providing new ideas and support the team leader and coordinator regarding execution.
- Providing support to other teams to cover absences and peak workloads.

Key Requirements

- You will have a Baccalaureate qualification or equivalent professional experience;
- Proficient in written and spoken German and in English;
- Good interpersonal skills with the ability to work as a member of various teams;
- Curious, willing to learn and showing a challenging conventions spirit;
- Excellent accuracy and attention to detail and Quality to produce high quality output even when dealing with high volume and under time pressure;
- Ability to organise and prioritise and plan workload to meet deadlines;
- Demonstrating personal integrity; doing what they say they’ll do when they said they’d do it;
- Customer- oriented.

Offer
- Opportunity to work in a multicultural team within an international environment;
- Integration into a solid and growing company;
- Workplace: Lisbon, Portugal;
- Direct contract with the final client;
- Base salary + food allowance + bonus + health insurance (after 6 months).

APPLICATIONS TO: ---@---   




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Desconfie sempre de qualquer proposta de trabalho recebida na qual seja pedido o seu nº de Bilhete Identidade, Conta Bancária, NIB, IBAN ou outros Documentos Pessoais. Nenhuma empresa séria e credível precisa destes dados, antes de realizar uma entrevista pessoal e de efectuar um contrato de trabalho.
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