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ESTA OFERTA JÀ NÃO ESTÁ ACTIVA

 Developer I – CRM Development Group - V.N.Famalicão

Empresa: TRANSCOM
Tipo: Tempo Inteiro
Data: 13-1-2020
Zona mais emprego Braga
Categoria mais emprego Informática ( Analise de Sistemas )
Referencia # 6409035

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Anúncio:

Transcom Worldwide is a global outsourced service provider entirely focused on customers, the service they experience and the revenue they generate. Our customer management, credit management, and outbound services management are designed to strengthen our clients’ customer relationships and secure their revenue streams.

Our broad service portfolio supports every stage of the customer lifecycle, from acquisition through service, retention, cross and upsell, then on through early and contingent collections to legal recovery.

Every day we handle over 600,000 customer contacts in 33 languages for more than 350 clients, including brand leaders in some of today’s most challenging and competitive industry sectors.


Description of Role and Objectives

The role of Developer 1 will be to primarily develop external client outbound dialing applications based on a design provided either directly from the business, a Product House or a Business Analyst.


Position Summary

The CRM Development Group Developer I is responsible for converting applications specifications into operating programs.

This role comprises of a number of key components:
• Develop inbound and outbound dialing applications that meet client requirements, objectives and Service Level Agreements.
• Ensure that all unit tests and peer reviews have been completed to ensure high quality of deliverables.
• Document / update Work Instructions and System Documentation as needed.
• Investigate and correct production issues encountered during and after implementation.
• Demonstrate good interpersonal, analytical and solution formulation skills.
• Execute implementation of assigned projects within the assigned and approved timeframe.
• Communicate ideas clearly to management and other members of the team.


Key technical requirements and experience
• BS Computer Science/ Mathematics degree and/or equivalent experience.
• 2+ years experience in any scripting language, T-SQL, stored procedures and C++.
• Knowledge of MS SQL 2000, 2005, 2008.
• Web Application Development experience with ASP, .NET framework is a plus.
• Exposure to Agile methodology is a plus.



Key non-technical requirements
• Be proficient in both written and verbal English communication in a professional environment.
• Be self-motivated, hardworking and able to work in teams.
• Be able to work in fast-paced environment with deadlines.
• Be eager to learn how a CRM outsourcing company works and how performance is measured.
• Have good business communication skills.
• Be available to work extended hours, perform on-call support or come to work during bank holidays as required.
• Be a self-starter and eager to learn.


If you meet all the requirements send us your CV to ---@---




  




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